Testimonials — The Tom & Joanne Team - Serving the Concord Real Estate Market & Beyond

Featured Testimonials (Click to see Google Reviews)

Weathering the craziness of the real estate market (pandemic, recession and a nearly incomprehensible seller's market) over these past 2 years has been challenging to say the least. It's SO easy to get swept up in the frenzy, talking yourself into an irresponsible bid which could then lead to possibly the worst buyer's remorse of your life. Ugh! Though we are still deep in this process, my husband and I are already forever grateful to the Tom and Joanne team. Honestly, it would be SO EASY for them to stand back, let us succumb to our emotions and make crazy offers on homes that, quite frankly, are not the right fit for us. We've been working closest with Tom and I just cannot say enough about his industry knowledge, Concord-specific insights, dedication and integrity. He grounds us when we get wound up about a property, reminds us of our priorities and is always brutally honest when it comes to the value and quality of a home--even if it's disappointing for us to hear. Because, at the end of the day, he really IS looking out for our best interest. Even if that means he doesn't get the sale and has to show us homes for another year or more! Poor guy, lol...But seriously, these two are a powerhouse team, complimenting each other beautifully; down to earth, highly responsive and they ALWAYS do their homework. They are true advocates for their clients in ways I haven't seen from other agents. Thanks Tom & Joanne!!

Tara Johnson

I have used Tom to buy and sell three properties in the last 10 years. Most recently, we were able to close on a new home while selling a condo (cash deal) within 15 days of one another, which was fantastic. Tom and Joanne are professionals in every way, but the reason I continue to use them is because of their honesty. Tom and I went visited many houses and before we finally decided on one. We did loose out on a few homes, but Tom knew our goal was to buy a house at a fair price, not a crazy bidding war. It would have been easy for Tom to say "pay asking or over" to just lock in a sale and move onto the next customer of his, but he did not. He worked with us to find the right home that met our goals. Adding to honesty, we all know that trying to close on buying a house while trying to sell your current home can get stressful quickly. Knowing Tom will tell me if I am being a little unreasonable or if I am justified in some concerns is important to me. You need to be able to trust your broker to tell you the truth, even if it isn't something you want to hear. Tom and Joanne will provide you that assurance that you are being steered in the right direction. Finally, Tom and Joanne not only have a great business, but a wealth of contacts in the housing industry. If it relates to a house, they likely know reputable contractors/vendors to refer to you that you can trust and count on. There are many realtors out there, but you would be wise to consider using the Tom and Joanne Team to buy or sell your home. Give them a call to see if it is the right match, as I think you will be impressed with their business. I know I will continue using them and refer to them in the future.

Ryan MceNiff

Tom & Joanne were knowledgeable, meticulous, and dogged in their approach to both selling our old house and finding us a new one. They were perfectly in tune with the unprecedented dynamism of the current market and knew exactly when to strike, and at the perfect listing price, to get us top dollar on our sale. This put our family in position to make an exceptionally strong offer, which secured our once-in-a-lifetime forever home! Buying and selling a home is so stressful, but Tom & Joanne consistently put as at ease with their knowledge, experience, and results. Get this team on your side!

Jay Weks

Tom and Joanne were instrumental in helping us find a home we love while navigating one of the more challenging markets for buyers these past couple of years. Their depth of experience, knowledge of the market and always looking out for their clients' best interests helped us stay patient over the course of our search. This was especially valuable during a period of everyone waiving home inspections because they helped us quantify the risks we'd be taking on for home repairs on homes we made offers on. We are very grateful for their dedication throughout our (lengthy) buying process and couldn't be happier with our new home!

Steve A

I was referred to the team of Tom and Joanne by a mutual business associate who had worked with them. We were selling the family home. I am so grateful for the support and expertise they provided. I mostly communicated with Tom, he was very responsive, but most importantly he was honest. He was clear in his communication, offered to help above and beyond and overall made this transaction as pain free as possible. I would highly recommend the "The Tom & Joanne Team" for anyone looking to sell a home.

Hollace

Our move was complex, including a two-step relocation, new to the metro Boston area and the crazy events in the world. Tom took the time early in the process to gain an understanding of what we were looking for in our house from a 1) city, 2) community, and 3) house. Never in the process did we feel rushed, and at every stage Tom demonstrated his knowledge of the areas. As we narrowed our scope of cities, we actually decided on the city that Tom had recommended based on the lifestyle our family lives along with balancing commute, schools, neighborhoods etc. Moving forward, Tom actually was the only one who viewed our house prior to the purchase due to the COVID situation, but after seeing it in person – it was clear his expertise was perfect – it was the exact house we wanted. I cannot say enough great things about Tom, he navigated a crazy move, a pandemic, and not the easiest close ever… for our family to move into our dream house.

Dennis and Jennifer

They were AMAZING to work with. We had our house listed within a week and received an above listing offer well within 24 hours of listing. I would recommend them to anyone. They went above and beyond multiple times when we ran into some inevitable roadblocks along the way they had creative solutions to make the experience painless.

Chris Bedford

We have been working with Joanne and Tom for over 10 years, and would highly recommend them to anyone looking for reliable, knowledgeable agents. When we bought our first home in 2009 we had no idea what we were doing! Joanne walked us through every step of the process, down to recommending a mover. She was a true advisor invested in our success as first time home buyers, not just her commission. When we had an opportunity to buy a new home this year, Joanne was the first call we made. Especially in these uncertain times of Covid-19, her expertise was invaluable. She helped us find the right lender, made sure we had all our bases covered with timing and remote closing, and even referred a contractor through her network. Joanne and Tom truly have their client’s best interest at heart and take the anxiety out of the home buying process!

Ashley and Mike (Repeat client)

Tom and Joanne were exceptional to work with from the first meeting all the way through to the closing, especially as we were first time home buyers. At the initial meeting, Tom and Joanne did a great, detailed job reviewing the markets we should target and our expectations for each market. They gave us wise advice as we started our journey. Once we narrowed down our focus and identified homes we were interested in, they were available on a moment’s notice to assist (within minutes). When we found our perfect home, Tom helped us put in an attractive offer and through his expertise he helped our first offer get accepted! Throughout the contract period Tom suggested great consultants to use, checked in regularly, and was on top of any little thing that may have come up. We could not recommend them enough and we will absolutely use them again in the future!

Dan and Nawal Sudbury

The Tom and Joanne Team handled our real estate transaction with the utmost in professionalism, courtesy and care. During very challenging COVID-19 listing and showing conditions, they helped us to successfully navigate the turbulent landscape to arrive at a result that far surpassed our expectations. Two of the hardest working people we have encountered, they were tireless in ensuring that we had the result we were looking for. We would highly recommend Tom and Joanne to anyone looking for a real estate team that cares greatly about the customer’s complete experience.

Rob and Katharine Concord

I am so grateful to Joanne from the Tom and Joanne team for helping me find a wonderful home in Burlington, MA. I felt a connection with Joanne right from the start — she helped me identify what I was looking for and turned a stressful process in a competitive market into a fun experience. When it came time to structure the offer, her knowledge of the market and a little creativity ultimately won us the deal. As a first-time home buyer, I had a lot of questions and Joanne went above and beyond to help me navigate like a pro. I would not hesitate to recommend her to anyone looking to buy or sell a home.

K. Downer

Can’t say enough about Tom and team! Tom is incredibly ethical, and goes the extra mile to make sure you are making the best decisions possible. He is there for you through the entire purchasing process, and is an amazing negotiator!

Marjorie Braunstein

My wife and I would not hesitate to recommend Tom and Joanne to anyone looking to buy or sell a home. Tom worked closely with us for more than a year, and looked at dozens of properties with us before we ultimately found the right home for our family. Tom listened to what we were looking for in a home, but was also willing to bring us back to reality when what we wanted didn’t align with what was available in the market, or our budget. Tom and Joanne know the market, they know the Concord area, and they advocate for their clients; which is what you should look for when choosing a Realtor.

J. Bassett

Tom and Joanne are an excellent team. As first time home buyers, they were incredibly helpful, patient and understanding. Couldn’t have asked for a better team to help us find our first home. Thanks again Tom & Joanne!

George Stevens

I recently purchased a home with the assistance from both Tom and Joanne. They both are so qualified and are truly the best in their field. They made the experience easy and allowed me to feel comfortable and confident in my home search. They both were very accessible and accommodating, answering any questions I had and directing me to additional resources when needed. Every referral they gave me (i.e insurance, inspector, attorney) were all spot on and so professional. I will definitely use them again in the future. I would encourage anyone looking to buy or sell a home to use Tom and Joanne!

Jillian Shukri

Joanne and Tom were outstanding. They answered every possible question we had, went above and beyond in helping us find the perfect home in our budget. We love our new home and it was all thanks to Joanne and Tom!

David Hanrahan

If you want a real estate team who knows what they are doing, the Tom and Joanne team are it! This is the second time that we have used them for our real estate needs. They helped us find our home in 2011 and just recently helped us sell that same home. While we have moved into temporary housing, Tom helped us to make the best decision to get the best value from our home and even helped us develop our game plan after we realized the market we are currently experiencing. He was there every step of the way and answered our questions no matter how unimportant they were. Tom and his team developed the best marketing plan to sell our home, from using a professional photographer to detailed brochures for those individuals passing by. In the end we had over 50 private showings (not including the open house) on our home and multiple offers. Tom even met with us personally to go over our offers and guided us in making the best financial decision that would result in an easy closing process to complete the sale. Tom even recommended the real estate attorney for us to use as well as a moving company. All of which were amazing through this process as well. It shows that the Tom and Joanne team hold all aspects of their business with the upmost respect and only provide top notch service even when it comes to referrals of other businesses. When it comes time for us to find our forever home, Tom and Joanne will be the only realtors we will use.

Heather Griffin

We just completed our third real estate transaction with the Tom and Joanne team and I can say that we received not only the best service and experience but due to their reputation we were able to get our dream home. It came down to our offer and one other, both which were very similar and the deciding factor from the Sellers Realtor was that they went with us as they wanted to work with the Tom and Joanne Team based on their reputation. Also, their recommendation on pricing strategy plus the staging advice helped us get 6 offers on the sale of our house. Their weekly update emails were extremely helpful in staying on top of “to do’s” and their responsiveness made the entire process seamless. I can’t recommend the Tom and Joanne Team enough!

Alicia Cabrera Larkin

Wow, what a wonderful experience!! On behalf of my family I would like to sincerely thank Tom and Joanne for helping us find our forever home. They ensured that every aspect of a potentially daunting process progressed seamlessly. They held our hand through purchasing our new home while simultaneously staging and selling our previous home. With Tom’s expertise and professionalism we were able to secure a signed listing price offer within 12 hours of our home being listed! We were able to close on both homes on the same day which allowed for a very smooth transition. People say that buying and selling at the same time can be difficult but with the Tom and Joanne Team on your side that is not the case. Thank you both so very much for everything you have done for my family and I will continue to hold you in the highest esteem and refer you as much as I can!!

Jamal De Vita

We cannot speak highly enough of the Tom and Joanne team. They recently helped us to secure an accepted offer and purchase a new home. They also helped us prepare, list and sell our home.

We can say, with 100% certainly, that we would not be in our new home without their help. They were instrumental in assisting us to secure our new home in this crazy market. They were very patient with us, educated us, and helped us understand what we could do to make our offer stand out and be considered. Having their reputation in the market on our side did not hurt either!

Their experience and market knowledge assisted us in determining a strategy for listing our house to sell. Their guidance in preparing our house to show was vital and we got very favorable feedback, and we received multiple offers. The house was sold in a week and at a price that exceeded our expectations! Tom and Joanne work with clients at one of the craziest times in their lives, and they do it with grace, putting the client at ease and assisting them every step of the way. Buying and selling can be overwhelming, especially since we cannot all put our lives on hold to do so, but they broke it all down, were in contact frequently, and with their weekly updates and reminders, kept us on track. Tom and Joanne get things done! We know we made the right choice to work with them. We will do so again when we are ready to move in the future, and would recommend them to anyone looking to buy or sell a home. Their advice is on point, their market knowledge top notch and they no doubt know what they are doing.

-A very satisfied client,

Jennie & Alex Lwanyaga

Tom and Joanne are everything you would need if you are selling or buying a home. They truly are consummate professionals. During the home buying process, they had the seasoned experience to know how to deliver the strongest offer possible or guiding and advising us to what was important and what we didn’t need to worry about, they were responsive and knowledgeable the whole time. Similarly, during the home selling process, they demonstrated a keen understanding of the market and razor sharp ability when it came to pricing competitively. Possessing cool heads and fantastic negotiating skills, we were able to secure a highly-competitive offer for our home. In short: listen to and heed all their advice, they know what they are doing. Thank you so much to you both!

Ron Oppenheim

We worked with Joanne and Tom for a two part deal. We worked primarily with Joanne, but Tom was always available to us for questions/concerns and advice when needed. First, we had to sell our condo and then searched for a home that we loved. It was a tough job, and we are picky people to please. Joanne and Tom ran with the challenge, we decided to build and they were with us for more than a year until the project was completed and we were satisfied with our home. Joanne has become more than an agent for us, she is a friend for a lifetime.

Jennifer C. Ramirez

We both bought and sold our house in Reading, MA with Joanne and she was excellent. She, along with Tom, has a great deal of knowledge and experience about the housing market in general, and provided great strategy for both of the transactions we had. They were aggressive without rushing, and all documentation was provided quickly and accurately. Plus, they both are very nice people and a pleasure to visit with. We recommend them to anyone buying or selling house in the greater Boston area.

Brian Tam

Working with the Tom and Joanne Team has been an absolute pleasure. As first time home buyers, we had many questions throughout this process. Tom was beyond helpful in guiding us through it all, always available to talk and extremely responsive from start to finish. I highly recommend working with the Tom & Joanne Team!

Anne Lee

I am so happy and grateful with my experience with the Tom and Joanne Team through the purchase of my first home. Kevin Mara is an extremely responsive, available and knowledgeable realtor. Before he showed me any property he was informed in advance about the property, seeking my best interest. He was excellent evaluating the conditions of the property, and always made good and honest suggestions. The contacts he provided to support each step of the process were a pleasure to work with and less costly than the alternatives I had explored. He was excellent during the negotiation process, and worked hard to get me the best possible deal. Kevin made it easy and followed through on everything right to the closing. I strongly recommend him and will absolutely use him again for my next home purchase. Thanks Kevin and the Tom and Joanne team!

Iliana Liscano

Tom and Joanne, as well as their team member Kevin, are excellent realtors and so much more. I’ve worked closely with Tom for several years and can say without reservation that he is not only an expert in regards to housing, he’s also an exceptional leader, trainer, facilitator, and community member. I’ve seen Tom go above and beyond for many clients, from top-notch presentations (and even videos of listings!) to connecting clients with the resources that they need as they move into a new community. Simply put, Tom and Joanne get the job done like no one else. I recommend them highly.

Travis Minor

I’ve worked with the Tom and Joanne Team for many years as the attorney for their clients and I’m always impressed with how professional, knowledgeable and organized they are. It makes my job so much easier knowing that Tom and Joanne are always on top of things, giving sound advice to my client and generally making the experience much more relaxed than it otherwise would be. They’re able to do this because they work hard, do their homework and take pride in what they do.

Paul Lugten

I have worked with both Tom and Joanne, helping them market a unique property in Lincoln. Their attention to detail during the process was exceptional. During the process, as I got to learn more about them personally, I realized that this exceptional attention to detail extended to the way they serviced their clients. In particular, I was impressed with how they recognized that they needed to tailor their approach to meet the needs of each individual client. They understood that just one approach does not fit each circumstance.

Paul Indelicato

Working with the Tom and Joanne Team made buying our first house an excellent process. The situation was rare and made things challenging on both sides, but they were always on top of things and available to talk on the phone whenever we needed them. Our next purchase will most definitely be with the Tom and Joanne Team! They truly do create “clients for life”

Jon Langberg

The Tom and Joanne team are one of the best resources around for both sellers and buyers in the real estate market. Their approach to selling a home is second to none and their results speak for themselves. Tom and Joanne’s attention to detail and personal commitment to their clients is very refreshing.

Jonathan King

Over the past couple of years, I’ve had the privilege of getting to know Tom Matthews of the Tom & Joanne team and see him as an expert who truly cares about the people and community he serves with a consistent demonstration of professionalism, attention to details, and commitment to excellence. You’re sure to be satisfied with this team of professionals on your side for all your real estate needs.

Shawna Pelton

Tom is a tremendous resource for the Concord, MA real estate market. Working with the Tom and Joanne team you will get nothing but the most professional, hard working service available. You will get you what you want at the negotiating table with their help.

Walter Russell

Was referred to Tom by a coworker and couldn’t have been happier. Started out looking for a comp on the rental we were in when the landlord decided to sell. Plan quickly changed and we had around two months to find a home and be moved in. Worked with Joanne and the transition was seamless. Both agents were quick to understand what we wanted and knew the right place for us. Great experience and would recommend Tom and Joanne to anyone.

Terrence Normoyle

Tom and Joanne were true pros. Soon after we first met, we had a follow up meeting and Joanne was very clear about where our house fell in the marketplace and her detailed analytics proved spot on. They were very positive, realistic and always professional. We sold our house in 3 weeks and they were totally accurate in appraising what we would get for our house. All in all, an excellent experience.

Lougood

Tom Matthews is a master realtor. He took the stress out of selling my home and turned what can be a trying process into a painless , pleasant experience. Tom kept me up to date on a weekly basis by email or over the phone; his insight was invaluable and I felt well-informed about each step of the way. Friendly, genuine and personable, Tom is an expert who is dedicated to his craft and to his clients. I highly recommend the Tom and Joanne team. Thank you, Tom!

Ncosseron

The service provided by Tom and Joanne is simply top notch. From regular checkins, to timely follow up, meeting promptness, and genuine support from start to finish—they made purchasing our first home a truly great experience. A tough thing to do in this crazy market! Highest possible recommendation.

Angela Romanaska

The Tom and Joanne team made my first time home buying experience easy and painless. They were always extremely responsive, and were very knowledgeable about what to look for when looking at a home, the neighborhood, etc. They were also great in the negotiation process. I highly recommend them!

Robin D.

Tom was A+, the only 4 out of 5 I gave was local knowledge, but that’s only because we threw him a curveball, looking at a town none of us had considered and then immediately putting in an offer. Didn’t matter though. He met us at the property and did such a thorough walk through we waived our inspection. We had worked with another broker and had lost bids on 12+ homes. This was the first home with Tom and we got it, all thanks to him. He was savvy and professional. We put in a winning offer, despite the fact that it wasn’t the highest offer. He has been great at guiding us through the process at every step.

Nita Klunder

Tom and Joanne were a great group to work with. From the initial meeting in a coffee house, they both really wanted to not just sell us a house, but learn about us and help us find the perfect home, no matter how long (or quick) it took. We primarily worked with Joanne, but Tom was always available to assist, take calls or answer questions if Joanne was with another client. Joanne, was spectacular helping us through the whole process and meeting us every step of the way at open houses, and helping us figure out what was right for us. She was extremely knowledgeable about what to look for with a home and also what to look out for. (ie: is there a housing development planned for nearby that is not disclosed, etc.) She helped with our negotiations, helping us narrow in on the right amount to offer and then once accepted really helped us figure out what to do and when to do it. As first time buyers that was super helpful and Joanne was so great she was with us for all aspects of the P&S, Inspection, final walk through, and closing!

MPRyan

Selling your home is probably one of the toughest things to do. There is so much to take care of, plus you have the added bonus of still having to go to work everyday. Hiring Tom and Joanne made selling our home almost surreal. From the initial consult, their much appreciated candor of how to price the home, to the professional pictures and timing of the open house was exceptional. All my wife and I had to worry about was keeping our house clean during private showings. Tom and Joanne provide you with a comprehensive checklist of what should get done and when to do it. If either of us ever had a question, a call to them was always answered or returned, an email always responded to within a few hours. I wish I could say more about them, but they sold our home too quickly! I would, without hesitation recommend Tom and Joanne to anyone looking to sell or buy a home. Think of them as your best and final investment.

npnp1981

Buyer purchased a single home in Wellesley for $825,000 in Spring 2017

Buyer purchased single family in Melrose in Spring 2007

Seller for a single family home in Groton for $550k in spring 2007

We were delighted to work with Joanne Taranto of the Tom and Joanne Team on the recent sale of our house, which sold above our original asking price. After a detailed interview process involving 3 other brokers, some of whom had more experience with the market in our town, we picked Joanne primarily because of her creative marketing strategy. In addition to high-quality photographs, Joanne arranged for a stunning video that showcased the finest aspects of our architect-designed, mid-century modern house, plus a 360-degree ‘doll-house’ walk-through and professional floor plans. Other brokers suggested we list our house at a much lower price, but Joanne believed it was worth more and worked incredibly hard for months to achieve that goal on our behalf. Throughout the stressful process of selling our home (and largest asset), Joanne demonstrated repeatedly her strong intuitive understanding of the needs of the different buyers who looked at the house. She also had a great ‘bedside manner’ with us as sellers and was always willing to provide help above and beyond the call of duty, even tidying our house for an unexpected showing while we were away on vacation. From offer to closing, Joanne was there every step of the way to help us through the inspection, appraisal, fire department certification—the entire process. At all times, Joanne maintained the highest standards of ethics and candor, even when working with two would-be buyers toward the culmination of our sale. She handled the negotiations with consummate skill and fairness and produced a final offer above the asking price. Joanne was referred to us by someone we had known for years, who said Joanne has the ability to sell houses that might challenge a less extraordinary broker. We found that to be true in our case. We have already recommended Joanne to friends who are selling their houses. She and Tom are knowledgeable, professional and personable, a dream team we recommend with enthusiasm to anyone wishing to sell (or buy) in the areas they serve.

Less

Tom and Joanne were absolutely fantastic! They were very professional, up to date on the latest methods of marketing, and gathering data. They came in with a wealth of information to utilze, and they priced our home just right so that it sold within the first week. They were always very friendly and easy to deal with and were very responsive to all our queries. Whenever we needed somthing done for the home (e.g. carpet cleaning) they had a ready list of services we could use, all of whom were equally professional, courteous, and competent. Finally I found their negotiating skills second to none and this proved invaluable in our final sale. When we interviewed them they came prepared and we thought we would get the best results with them. We were in no way disappointed.

Dposner
241 Upland Ave Newton MA

Recently my family was faced with the task of selling our parent’s home of more than 50 years. I can not say enough about the caring aproach that Tom and Joann took with us, the four children, to understand the process of properly preparing, and marketing the property for sale. Their knowledge and understanding of the market was right on and succeeded in selling our family home quickly and with complete satisfaction for us. Tom and Joanne are easily the ultimate professionals in every facet of selling a home.

Linda Hillis Brown
South Ave Weston MA

Tom and Joanne were with us every step of the way. Starting with assessing the needs of our property, telling us what work and improvements should give us the best return and move the house quickly. What set Tom and Joanne apart in this phase was their vast network, They know everyone from bankers to painters. All of the people we were referred to where prompt, competent and professional.

Once we had things ready Tom and Joanne had their team handle the pictures and marketing materials and we were on the market. They were always in contact with us and had words of encouragement and honest assessments through the showings and open houses. When dealing with potential buyers I felt they knew when to push and when to rein things in.

Tom and Joanne had us on a good path, the few times we thought differently they were very open and receptive to changing course and would lay the new plan out. Throughout the selling process Tom and Joanne were always responsive and professional.

Luke Perry
12 Phalen St Acton

Tom, Joanne and Kevin were extremely professional and supportive throughout the entire selling process. They provided us with insights into how to best stage our home and the resources to make any repairs or remediations before and after the inspection. They are excellent negotiators and kept our best interest in their minds at all times. Their honesty, integrity and compassion were much appreciated as they helped us through the difficult transition of selling a house that we had lived in for nearly 28 years.

We would highly recommend using the Tom and Joanne Team for selling or buying a home.

Jane & David
Boxboro

We used Tom to help us find our dream home. After scouring the suburbs and looking at innumerable homes, we ended up purchasing a partially built new construction. Tom was incredibly involved and effective throughout the process. He gave great insight and advice in the beginning when viewing homes. He was even better once we decided on our property. We ran into a few construction complications along the way, but Tom was always readily available and was a great advisor and negotiator. We would highly recommend Tom to any potential buyers!!

Jody Blank
Bedford

I was fortunate enough to have Tom guide me through the sales process. I have only purchased a home in the past and this was my first time selling one. The house was my father’s, who recently passed away, and Tom completely understood the timetable and restrictions we were working with. He had the house appropriately priced and represented. We had an offer great than list within 24 hours and the rest of the process was a piece of cake (during a very tough time) thanks to his help.

G.B.
Maynard

We bought and sold a houses with them and think they are spot on and current. We think they great listeners and patient (it took us months to find something we wanted). They are responsive and proactive. If they think you need other advice, they know who to send you to. They are nothing less than fabulous.

Anonymous
Stow

Tom showed us around the suburbs of Boston to the west. We were currently in San Francisco. He was very responsive on the phone and through email. He even gave us several tours over face time. We were looking in other areas that were not his expertise and rather then wing it, he got other realtors involved. In the end we found a house in another area, but I wish we could have given the commission to Tom as I feel we could not have done it without him.

Meg
Framingham

We hired Tom and Joanne to handle both our condo listing in Allston and the search for a new house in the ‘burbs. It was a pleasant and successful experience all-around. Executing a sound strategy that considered the totality of our situation, they were able move our unit at a price higher than our listing shortly after putting it on the market. This allowed us to use our non-contingency position as leverage to win a bidding war and secure our new home.

Sustaris

Tom and Joanne have really captured the meaning and/or goal of creating a real estate team. Their efforts are always pointed toward giving the customer the best experience possible and they help each other to do just that. They are continually adding to their knowledge and expertise and for them; this is a long term career, not just a way to make some money. My specific experience showed me just how tuned in Tom is to the market and the factors that can influence a home’s value. I always felt I was making an informed decision, something many people can appreciate in a situation where your financial future and residence is on the line. The bottom line is that they know how important these transactions are for everyone involved and they take the time to make sure you are comfortable with every step of the process.

M. Nelson
Natick

Tom and Joanne are extremely professional and knowledgeable. They are incredibly responsive — in terms of promptness and in terms of also addressing concerns. They have a lot of energy and confidence and made me feel the same way when I was going through a challenging process.

L
Maynard

Their expertise and advise was invaluable to us during our home buying process. They are excellent at accessing clients needs (buying or selling) and delivering a service to exceed the client expectations.

Pelter
Norfolk

I called in Tom to help sell a property I inherited, which I needed to sell quickly and was in need of some major repair. He and his team were able to get the word out quickly and we had a quality offer within no time. He also helped with finding contractors to help me with the clean out, prep, and repairs. The team was very understanding, responsive, and guided me through the whole process. I simply cannot thank them enough.

Leolion
Maynard

ldp82

Tom and Joanne have great online access tools. We Their electronic document signature system made it easy . They got us a quick sale with a good buyer getting us more than we thought we would. Everything was quick and easy.

Julie

I am a real estate attorney and I chose to work with the Tom and Joanne team when I recently purchased a home. I have worked with mutual clients in the past and was always impressed with their level of expertise and responsiveness. However, it was not until I had the pleasure of working with Tom and Joanne that I realized how excellent they actually are.

As with any real estate transaction there were some bumps in the road but at no time did I feel stressed or that things were not under control. Tom and Joanne helped tremendously with the negotations. Their advice guided us through the process and at all times I felt that they only had our best interests in mind.

As an attorney, I have very stringent ethical obligations to my clients and make sure that I only make referrals to professionals that I highly trust. I have no reservations recommending Tom and Joanne to my clients, friends and family.

Eric Sigman
Billerica

I have used Tom and Joanne for the purchase and sale of two homes. They are a great team and know the market well. We sold the first home in two weeks and the second within a month. I was especially impressed when we had one buyer fall through and within two days they had another buyer ready to sign the purchase and sale. I would highly recommend the Tom and Joanne team to anyone looking to buy or sell property.

Amy Pilat
Wilmington

Our family needed to sell our Mother’s dated home located on a special lot in a desirable neighborhood. We learned about Tom and Joanne from a reference. Upon meeting, our initial opinions of the value of the house were very different but they suggested a strategy that would both satisfy our hopes and priorities with their much deeper understanding of the market realities. They worked hard, kept us well informed and advised without pushing throughout the process. In this very difficult market, we were extremely satisfied with their representation.

BEMM
Waltham

Unlike my first realtor who just showed me houses, Tom sat me down and educated me about the home buying process. I felt very comfortable as a first time home buyer knowing that he was so knowledgeable. Tom was extremely attentive, honest, and dependable throughout my transaction. I have already recommended the Tom and Joanne Team to my friends and will definitely continue to do so!

Amanda Rose
Maynard

I worked with Tom for about 6 months with the purchase of our 1st house in Stoneham, MA. He was very knowledgeable and always got back to me promptly. Even if he wasn’t in the office, he would reply “Not in the office, will get back to you around 2 or so.” That was very helpful as many houses in our target area only lasted a short time on the market. When we found our house, the whole process went very smoothly. He guided up through the process, as we were 1st time buyers. All in all, it was great to work with Tom and we are very happy in our house.

A. Chow
Stoneham

Tom and Joanne helped us buy our first home. They made a potentially daunting process seem causal and effortless. Their knowledge and passion regarding real estate is unparalleled. We will definitely engage their services when we need to find a new home.

jtdevita
Maynard

I have worked with Tom and Joanne on multiple occasions, and I can say without any doubt there is no other realtor to work with in the state of Massachusetts. Their knowledge of the market combined with the negotiation skills they bring to the table make them an obvious choice for any real estate need. I have recommended that many friends and family use Tom and Joanne, and they have been equally as satisfied. If you are looking for a great experience buying or selling a home, you want Tom and Joanne in your corner.

Kevin O’Neil
Stoneham

I used Tom to buy and sell my house. I would highly recommend him in any transaction that you may need. He and Joanne are extremely knowledgable in the industry and will work directly with you in ever strategic decision made along the way.

Mal7355
Maynard

Tom sold our house after it had been on the market for almost 3 years. He worked hard to find the right buyer and sold it within a month after he took the listing.

Johnu3
Concord

Tom expertly and knowledgeably guided us through the process of buying our first home. I would highly recommend him. Tom was readily available to answer all of our questions and made the house buying process smooth and easy. My wife and I viewed many homes and he made great recommendations based on our preferences. Tom helped arrange a home inspector for us who was top notch. I was amazed how the home buying process took place without major incident and that it was, in fact, a pleasurable process.

rmellosw
Southborough

He was well informed. He took what our must haves were and those were the only home he showed us. He never went over out price point and he have great advice as to whether a home was worth buying or not. Tom made sure we were well taken care of at our closing, since he had a prior engagement to attend to.

hatty
Marlborough

I have used Tom to buy my first house and we are in the process of looking for my next home. I have referred him to many of my friends and clients and have never heard anything but praise. I highly recommend Tom and his team for their knowledge and connections to get things done.

Jason Phevey
North Billerica

Professional and helpful from beginning of the home buying process through and beyond closing. always just a phone call away to help with any questions. Would and have recommended multiple times.

J. Stan
Malden

The Tom and Joanne team were exactly what we were looking for when it came time to sell our townhouse. From the very first interview, Tom’s professionalism, knowledge, and confidence shined through. His sales pitch was persuasive without being pushy, and his ability to leverage the Sotheby’s brand brought a lot of marketing horsepower to the table. He brought in a professional photographer, created high quality brochures (not MLS listing print-outs like other Realtors we’ve seen), and helped us to time our entrance into the market perfectly. Within a week of going live we had 3 full price offers. Tom worked tirelessly to ensure that all of the potential buyers were pre-approved and had signed a seller’s disclosure document BEFORE forwarding any offers to us. This ensured they were serious about buying our home. Tom worked with us into the night to complete a final round of negotiations before ultimately down-selecting to a single buyer. Once we had an offer in hand, we quickly set out to find a new house, and Tom was right by our side to lead the charge. We looked at eight different houses on a Saturday, went back to look at one again on Sunday, and had an offer out to the homeowners by the end of the weekend. Tom and Joanne have built an exceptional network of Real Estate professionals over the years, and we were able to take full advantage of this. They introduced us to our lawyer, mortgage broker, home inspector, moving company, etc. The Tom and Joanne team are definitely a one stop shop for getting things done! Tom and Joanne are a dynamic team that always have each others back, as we have been able to witness firsthand. One or the other is always available to answer questions promptly, offer advice, and guide us through the selling and home buying process. We are looking forward to the final stages of closing on our townhouse and moving into our new house, and we owe it all to the Tom and Joanne team. I think it goes without saying that we would recommend them in a heartbeat if you’re looking to sell and/or buy your next home.

S. Avis
Maynard

“The Tom and Joanne Team are extremely professional and knowledgeable realtors who truly are dedicated to exceptional service. When I was looking to sell my home and purchase another home, they were very honest and accurate in their feedback and their assessments of the value of the properties. They were good listeners and helped me process the decisions I was making at each step of the way. When it came time for the negotiations, they were tactful but highly skilled in presenting my position, and in helping me evaluate when to be persistent and when to back down. The put their relationship with their clients (and future clients) above their own interests and interact with others with the utmost integrity and professionalism. I have recommended them to several friends and will continue to do so as I want my friends to have the same positive experience that I did with my real estate transactions.“

Anonymous
Maynard

I have worked with Tom and Joanne for both the purchase and sale of my home. In both very cases I was very impressed with their professionalism, knowledge of the market and negotiating skills. At no time did I feel pressure to make decisions I wasn’t ready for. For the sale of my home they set the price according to fair market value and strategically marketed my home in a way that generated heavy activity and a bid war. The house sold way above asking price. They continually watched out for my best interests and very much had my back. I highly recommend the Tom and Joanne Team for a hassle free, very professional real estate experience.

Anonymous
Maynard